At Allergan, my role involves leading significant design projects like Refer a Friend and Allē Subscriptions. These projects have a goal of providing new value to our 7M+ active patients while diversifying company revenue streams. I also collaborate with research teams on site visits, surveys, interviews, and more, helping to shape early stage discovery and uncover improvements for existing product releases.

I work collaboratively with our cross-functional teams, including product managers, engineers, and legal experts, to enhance the user experience of the Allē platform. I am primarily focused on the consumer side, designing solutions for our native iOS and Android applications.

Led design projects from inception to execution, partnering with research teams, developers, and others to create digital products for the Vehicle Services organization. Some notable projects I’ve worked on include Service Outline and Service Intake NG, both of which were major redesigns of the user experience and have been successfully launched.

Organized participatory design exercises with end users, successfully bridging the gap between our customers and digital technology teams in a way that has never been done before at Rivian.

Led product design for multiple initiatives within the Customer Relationship Management (CRM) team, including Compass SMS and Tasks.

Collaborated closely with stakeholders across the company, including development teams, product owners, UX researchers, and leadership to quickly ship products that create value for 20,000 real estate agents.

Prioritized initiatives within a 3-year product roadmap to provide the most value to our end-users and ensure Compass remains the industry leader in real estate software.

Managed a team of 8 junior and senior UX resources to deliver great user experiences for clients.

Project lead and single point of contact for a 1 year design engagement valued at $4.4M.

Assisted senior leadership in winning new business and staffing new opportunities.

Worked as a design consultant at a wide range of Fortune 500 companies across industries to drive digital transformation initiatives.

Designed production-ready screens for mobile and web based applications that prioritize ease of use and user freedom. Incorporated UX best practices to create experiences that surprise and delight users across all use cases.

Led strategic design workshops that maximize stakeholder insight and encourage inclusive design.

Graduating May 2019 (3.52 GPA) with a degree in User Experience Architecture program and a minor in Graphic Design. The program focuses on the fundamentals of user experience, user research, accessibility and interface design.

Data Analysis

Surveys

Usability Testing

Hallway Testing

Storyboarding

Presentations

Communication

Personas